Didge Software
Core Subscription Pricing – Didge Platform Access
The Core Subscription provides full access to the Didge platform’s features, dashboards, and operational tools. It is essential for ongoing use of the platform and supports your team with everything needed to manage digital food safety and operations.
Included features:
Sensor Dashboard Access (temperature & environmental sensors)
CCP Monitoring and alert tracking
Custom Forms & Form Builder
Operations Module (scheduling, task tracking)
Performance Reports (compliance, trend analysis)
Role-Based Access Control (Admin, Manager, End User levels)
GoDidge Access (public-facing Didge interface)
Scheduler + Network/Global Forms
Audit-Ready Logging and historical data retention
Choose your plan!
Starter
USD 200
Per month. Up to 20 users. Subscriptions are billed annually or monthly. Pricing exludes any applicable taxes.
Popular
Growth
USD 375
Up to 50 users. Price is valid for the first one month. Pricing excludes any applicable taxes.
Enterprise
USD 500
Per month. Up to 100 users. Subscriptions are billed annually or monthly. Pricing exludes any applicable taxes.
Device Data
Device Subscription Pricing – Temperature Sensor Data & Connectivity
What’s Included in Your Device Subscription
Each temperature sensor (also referred to as a “device”) incurs a subscription to maintain full functionality and compliance within the MFC/Didge platform. The subscription covers:
Access to all Didge sensor dashboards
SIM Card Connectivity (LoRaWAN)
Secure Data Transmission to the cloud
Historical Data Storage & backup across rolling 24-month window
Device Health Monitoring
Platform Access & Dashboard Licensing
Real-Time Alerts to WhatsApp and Email, & Logging
For over 100 devices, respective tiers are combined to arrive at the most accurate point. For example if you have 120 sensors, one basic and one enterprise would be the pricing.
Choose your plan!
Basic
USD 80
Per month. Up to 20 devices. Billing can be issued annually or monthly depending on your organisation’s preferences. All pricing excludes GST and VAT where applicable.
Popular
Standard
USD 150
Up to 50 users. Billing can be issued annually or monthly depending on your organisation’s preferences. All pricing excludes GST and VAT where applicable.
Enterprise
USD 200
Per month. Up to 100 users. Billing can be issued annually or monthly depending on your organisation’s preferences. All pricing excludes GST and VAT where applicable.
Frequently Asked Questions (FAQs)
Q: Can I upgrade my tier mid-year?
A: Yes. Pro-rata upgrades are available at any time.
Q: Is support included in the subscription?
A: Yes, platform support and updates are included.
Q: What happens if I go over my user limit?
A: You will need to upgrade to the next tier to ensure access is not restricted.
Q: What happens if I exceed my tier?
A: You can upgrade your plan at any time. Additional devices above your tier will not be supported until subscribed.
Q: Does the fee cover support and warranty?
A: Basic technical support and platform access are included. Device warranty is managed separately as per sales agreement.
Q: Is a gateway subscription required separately?
A: No. Gateways are included under the device network and do not incur additional licensing fees.
Additional Notes
Project Setup or Customisation Fees: Not included. These are quoted as one-off fees and cover onboarding, digitisation, custom form conversion, and project management.
Ongoing Core Subscription: Considered an operational expenditure (OPEX) and is required for full platform access and support.