Leading FSMS Operations Platform

Food Safety Management System

Didge is a purpose-built platform-as-a-service for the food industry, uniting HACCP and ISO 22000 compliance, cold-chain temperature monitoring with IoT, FLIR thermal imagery, Vision AI data capture and powerful business intelligence into one feature-rich system for seamless operational control

Cook Chill

Buffet Time Temperature

Dishing Exposure Time Temperature

Wireless Temperature Sensors

Traceability Ai Product Extraction

Temperature Trend Analysis

Predictive Cook Chill Phase Transitions

Invoice Capture Ai Extraction

Performance Reporting

Task Scheduling

Exportable Data Tables

Web Reports

Ai Product Identification

AFBI Work Flow

Dynamic Approved Supplier List

Supplier Audit

Internal Audit Workflow

Corrective Action Request Workflow

Stewarding Checklists

Ai Image Verifications

Ai Stocktake Count

Training Management System TMS

Safe Food Handler Training Courses

FSMS Document Manager

Cook Chill Buffet Time Temperature Dishing Exposure Time Temperature Wireless Temperature Sensors Traceability Ai Product Extraction Temperature Trend Analysis Predictive Cook Chill Phase Transitions Invoice Capture Ai Extraction Performance Reporting Task Scheduling Exportable Data Tables Web Reports Ai Product Identification AFBI Work Flow Dynamic Approved Supplier List Supplier Audit Internal Audit Workflow Corrective Action Request Workflow Stewarding Checklists Ai Image Verifications Ai Stocktake Count Training Management System TMS Safe Food Handler Training Courses FSMS Document Manager

Serving the Food Industry

Didge is the management system of choice for the food industry, built on best practice, proven in the field, and trusted by leading brands worldwide to deliver safe, efficient and audit-ready operations at scale.

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Hotel Operations

Didge powers back-of-house excellence for the world’s leading hotels. From smart kitchen monitoring to automated food safety records, our platform streamlines large, multi-outlet operations and gives teams real-time oversight to drive consistent standards across every property.

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Industrial Catering

Didge makes it easy for large-scale caterers to serve thousands of meals a day without compromising safety or speed. With simplified digital workflows, instant compliance checks and live dashboards, you can cut paperwork and focus on flawless service delivery.

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QSR Franchise

Our cloud platform gives franchise networks uniform standards and instant visibility. Franchisees log and verify processes in seconds while head office tracks compliance, quality and operational KPIs across every store from one central dashboard with Didge.

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Health Care

From hospital kitchens to aged-care facilities, Didge helps teams maintain strict dietary and safety standards. Enterprise-grade architecture makes it simple to roll out digital monitoring, traceability and compliance tools across multiple sites.

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Agri & Aqua Culture

Didge brings end-to-end monitoring and digital record-keeping to farms, fisheries and hatcheries. Producers gain transparent, auditable data that connects directly to downstream processors and buyers, supporting sustainability goals and modern regulatory requirements.

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Food Manufacturing

Built for high-volume production, Didge digitises critical control point monitoring and compliance tasks to create a single, auditable source of truth on the factory floor. IoT sensors and automated alerts help reduce non-conformances and speed up audits without disrupting throughput.

FSMS eco-system

Highly agile, configurable and customisable. This is Didge’s magic sauce to implement projects as interesting and diverse as the food industry itself.

FSMS App Deck

The FTMS App Deck is a powerful suite of digital tools embedded within the Didge platform, designed to streamline every aspect of food safety management.

From simple and complex checklists, to user input forms, multi-user workflows, and corrective action and response processes, the App Deck brings together everything your team needs to act, track, and respond, seamlessly integrated into daily operations.

Suppliers / Materials

Didge provides a full Approved Supplier portal, storing all supplier details, contact information, and critical certifications such as HACCP, Halal, SQF, BRC, and ISO 22000 with automated tracking of expiry dates, reminders and file storage.
Using Vision AI, Didge captures images of incoming goods invoices, automatically extracting temperatures and other key data to submit directly into the database, streamlining this critical control point.
Each line item received on an invoice is automatically populated into Didge’s Stock Controller, providing real-time visibility of stock as it’s received.
Didge enables full traceability by capturing product images and, via Vision AI, extracting product names, batch codes, production dates, country of origin, allergens, Halal/Kosher status, and quantities for accurate, searchable records.
Conduct thorough supplier audits within Didge using built-in checklists and capture findings directly in the system.
Track and manage corrective actions or non-conformances to closure with an integrated workflow.
Didge streamlines supplier complaints by capturing rejections or quality/specification issues raised by culinary teams or chefs, linking them back to the relevant supplier profile for fast resolution and accountability.

Stewarding / Cleaning

Didge supports daily, weekly, and monthly cleaning verification checklists with the option to attach photo evidence for stronger proof of completion.
Any issues automatically trigger an integrated corrective action workflow to the responsible gatekeeper.
Didge centralises all pest control documentation, job sheets, results, technician licences, and bait maps, including evidence such as technician ID photos.
Email submissions from contractors can be automatically captured into the system.
Didge stores chemical lists and Safety Data Sheets (SDS) with optional QR code access for staff or public viewing, ensuring compliance and easy reference.
Didge monitors and records wash and rinse temperatures (typically above 82 °C) across dishwashers using sensors or thermal imagery, verifying sanitisation of equipment and product.
Didge tracks solution changes and pH/chemical activity on scheduled intervals (e.g. every 4 hours), ensuring cleaning chemicals remain effective.
Didge manages ice machine cleaning schedules and records, including verification steps and photo evidence, to maintain hygiene standards and compliance.

Kitchen / Culinary

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Manage all CCP processes in cook and cook-chill in food production. Integrated sensors fully automate continuous monitoring for cook-chill.
Automated chilled and hot holding sensors for this CCP monitoring.
Time temperature controls for banqueting, dishing and plating processes for hotels and industrial catering.
Ideal for Stewarding and Cleaning verification, we have a suite of checklists to suit many operational workflows.
Highly versatile IoT feature where temperature sensors, gateways, beacons, and more can be easily integrated. Dashboard, alerts, escalation and a range of trending and compliance reports.
Integrated MyFLIR thermal cameras with the Didge platform, to leverage surface temperatures and produce tracking using thermal phones.
Didge’s FSMS is powered by integrated Vision AI, enabling your team to go beyond manual data entry. From images or documents, the system can automatically extract, structure, and submit data directly into the database for instant storage and follow-up actions. This AI-enabled capability streamlines workflows, improves accuracy, and turns visual information into actionable insights in real time.

QA / Hygiene

Didge supports a robust customer complaint and alleged foodborne illness workflow, capturing all relevant information, records, and microtesting data, and coordinating responses across multiple levels of management.
Didge enables comprehensive internal audits with configurable checklists, photo evidence, and automatic triggering of corrective action requests to departments.
Teams can close out actions directly in the system with full evidence tracking.
Didge simplifies the management of HACCP meetings. The platform lets you schedule and track regular HACCP meetings, record attendees, minutes, and outcomes, and assign actions with timelines directly from the meeting.
All records are stored and integrated into the wider system, giving your QA team a complete, auditable history of HACCP decision-making.
Didge allows QA teams to record and manage food retention samples, complete with product identification and photo imagery, ensuring verifiable records for food safety programs.
Didge streamlines microbiological testing by managing laboratory certificates and results for pathogens and indicators such as total plate count, keeping all your microbiology compliance data in one place.
Includes file storage for CoA, and reminders for scheduled tests.
Didge includes a flowchart builder that lets QA teams map every process in their food safety program. These flowcharts integrate with other system elements to form the foundation of hazard analysis and control identification.
Didge provides built-in tools for hazard analysis, risk assessment, and CCP determination, automatically populating HACCP Audit Tables to support your food safety program.
Didge houses an AI-assisted SOP database where you can store, manage, and integrate Standard Operating Procedures with operations and training systems, verifying that staff are trained and compliant.
Didge offers a comprehensive product recall system aligned with the FSANZ recall plan, managing every step from initial identification through to regulatory notification and closure.

Engineering

Didge supports multi-point reference calibration (boiling point, ice point, and other reference points) for thermometers and equipment, plus thermal imagery calibration against black-box calibrators, all managed through automated workflows for accurate and auditable results.
Didge provides scheduled preventive maintenance checklists for cold rooms, walk-in chillers, ice machines, saws, UV light monitoring, water boilers, dishwashers, and other kitchen infrastructure, ensuring proactive upkeep and compliance.
Didge enables staff to log maintenance requests with photo evidence, capturing issues quickly and routing them through a structured engineering workflow for timely resolution.
Didge manages scheduled maintenance tasks across your entire operation, from daily cold room checks to infrastructure servicing, ensuring nothing is missed and all records are easily accessible.

IoT Hardware eco-system

Didge connects the physical and the digital with high quality temperature sensors, probes and gateway engineered for your FSMS.

FSMS Hardware Stack

Didge’s Food Safety Management System is powered by a robust, enterprise-grade hardware stack that brings reliability, precision, and visibility to every point of your operation.

From continuous wireless temperature sensors and dual-measurement probes to rugged Blackview tablets, NFC/QR-enabled asset tags, LoRa gateways, and integrated thermal imaging, Didge delivers a seamless ecosystem of trusted devices designed for harsh food environments.

This hardware stack works hand-in-hand with the Didge platform to provide real-time data, uncompromising accuracy, and a rock-solid foundation for your food safety program.

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Didge integrates with wireless cold-chain sensors that log temperatures every 20 minutes, store data locally if offline, and support dual measurements of ambient and product-simulant temperatures for full compliance.
Didge connects to continuous probes for processes such as cook-chill, cold holding, or hot holding, delivering real-time temperature data directly into the platform.
Didge supports Bluetooth and plug-in spot-check probes for instant temperature readings, fully integrated with the mobile app for easy on-site verification.
Didge works seamlessly with Blackview rugged thermal phones equipped with FLIR Lepton 3.5 cameras for high-accuracy thermal imaging in demanding environments.
Didge is optimised for Blackview Android tablets and phones, offering NFC capability, rugged construction, and reliable performance in kitchens and production areas.
Any Android device actually works fine, however we recommend Blackview for the food industry environment.
Didge assigns each cold-storage asset a QR-code/NFC tag with a unique identifier, allowing teams to instantly access the unit’s temperature history, dashboards, and records by tap or scan.
Didge’s IoT sensors communicate via LoRa gateways with SIM-card modules for global coverage, ensuring secure, uninterrupted data transmission.
Didge’s IoT sensors communicate via LoRa gateways with SIM-card modules for global coverage, ensuring secure, uninterrupted data transmission.
Didge integrates with door open/close sensors to monitor access to cold rooms and other critical areas in real time.

Didge provides powerful performance reporting, tracking and reconciling operations at every level, from individual tasks to work areas, departments, and sites, with automated schedules that generate clear performance percentages and highlight submission status.
Didge turns your data into insight with interactive dashboards featuring pie charts, trend analysis, counts, calculations, and custom metrics to power decision-making.
Didge measures time, manpower, and output, such as dishes or units produced, to deliver actionable productivity metrics and identify efficiency gains across your operations.
Didge presents all submitted data in highly configurable tables with filterable, add/remove columns, and saved views, all exportable as PDF or Excel for easy sharing
Didge generates comprehensive, single-view reports of all submissions with full metadata, downloadable in both PDF and Excel formats for compliance and recordkeeping.
Didge automatically compiles daily AM and PM temperature samples from IoT sensors into a Compliance Report that fulfils food safety audit requirements.
These reports can be emailed daily to ensure your records are always complete and accessible.
Didge produces 12-hour trending analyses of all monitored units across your site, offering engineering and operations teams a clear view of temperature performance.
These reports are also delivered by email for instant access.
Didge highlights the five worst-performing temperature-controlled units across your operation, enabling teams to prioritise corrective actions and maintain compliance proactively.

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Reporting

Didge delivers a complete suite of reporting tools designed for the food industry, transforming operational and compliance data into actionable insights.

From performance and productivity metrics to business intelligence dashboards, configurable data tables, and web reports, every layer of your operation is visible at a glance.

Integrated IoT temperature monitoring powers daily Temperature Compliance Reports, Temperature Trending Reports, and Top 5 Worst Performer Reports, giving teams the data they need to stay audit-ready, protect food safety, and drive continuous improvement.

Didge is built to scale with your operations. Its flexible architecture supports networks of sites, departments, work areas, and individual operations, giving you a clear, hierarchical structure to manage everything from enterprise-level oversight to on-the-ground processes.
At the heart of Didge is a drag-and-drop, low-code form builder that empowers teams to create custom forms quickly. Advanced features such as conditional logic and JavaScript-level front-end rules enable even the most complex workflows without heavy development effort.
Didge’s actions and webhook engine is where automation begins. Data captured across the platform can be instantly processed, routed, and acted upon, triggering notifications, updates, or integrations with other systems to keep your operations moving seamlessly.
Automate recurring tasks and time-based processes with Didge’s advanced scheduling engine. This not only streamlines daily operations but also enables auto-verification of records, strengthening compliance and reducing administrative overhead.
Didge offers enterprise-level user management with role-based access control, NFC/QR-based user identification, and granular permissions across the system. This ensures secure access, accountability, and efficient onboarding across multiple teams and locations.
Single-sign-on is supported.
Integrate your IoT temperature sensors directly with Didge for end-to-end monitoring of cold storage, cook-chill, and hot holding processes. Real-time data and alerts give you unmatched visibility into critical control points to maintain food safety and compliance.
Didge provides complete audit logs and traceability across the entire system, capturing every user action and system event for full accountability and compliance

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Enterprise Grade

Designed and refined over the past 10 years specifically for the food industry, Didge delivers high-quality, end-to-end functionality, from scalable multi-site architecture and low-code form building to powerful automation, Vision AI, scheduling, advanced user management, and integrated IoT temperature monitoring.

It’s the complete platform for streamlining operations, ensuring compliance, and elevating food safety across your organization.

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Cyber Secure

Didge is a secure, enterprise-grade Platform-as-a-Service hosted in ISO 27000-certified data centres in Singapore and Australia. It features encrypted data at rest and in transit, hourly backups, disaster recovery, and business continuity plans. Built on MongoDB and the AWS ecosystem with an API-first design, Didge delivers seamless integrations, scalability, and strong governance to ensure a reliable and future-ready platform.

Enterprise-Grade Cybersecurity: All data is encrypted at rest and in transit and hosted in ISO 27000-certified data centres in Singapore and Australia for maximum protection and compliance.
Automated hourly, daily and weekly backups, full disaster recovery and business continuity plans (BCP) ensure your data is always safe and recoverable.
Leveraging MongoDB and the AWS ecosystem to deliver secure, scalable, high-performance services.
Didge follows an API-first architecture, decoupling back end and front end for agility, seamless integrations, and faster innovation.
Strong internal security controls, governance policies, and compliance frameworks are baked into every layer of the platform.
Delivered as a true PaaS, Didge combines the convenience of cloud with the rigour of enterprise-grade infrastructure.